17 March 2021

case study - ice-connect

Case study - ICE-CONNECT

ICE-CONNECT Plug & Play Cold Chain & Refrigeration Monitoring

A third of the food produced globally is wasted, with much of that loss occurring along the global cold chain. Overall, that translates to 1.6 billion tons of food, worth about $1.2 trillion, down the chute*. While low prices and frequent promotions drive consumers to the store, food quality and freshness is often their biggest concern, making temperature monitoring a critical operation for retailers.


Manage remotely, a large number of refrigerated furnitures throughout the country. Monitor the energy consumption of refrigerators and receive alerts in case of malfunction to ensure compliance with temperature requirements from regulatories.


A cost-efficient, low-power industrial-grade  tracker with a temperature sensor that lasts  for at least 2 years.


• 15% reduction in food waste. 
• New revenue from value-added services. 
• High-quality temperature control and  reporting that meets regulatory guidelines.


Loca Service is a leading refrigerated furniture rental company headquartered in France that has been providing tailor-made rental service for large and medium-sized retail stores (supermarket and hypermarkets), and food manufacturers in Europe for the last 40 years.

With a network of 12 agencies throughout Europe, Loca Service has a catalogue of over 300 products  and over 38,000 refrigeration displays in circulation,  including the stores of Auchan, Carrefour, Monoprix,  Starbucks, Pepsico and Danone.

As an expert in refrigeration, Loca Service wants to  design a cost-effective and reliable reporting  solution for clients to maintain proper control of their  refrigerators without the need for time-consuming  and costly manual data collection.

Automated readings guarantee specific cooling  conditions, better food preservation and significant savings while complying with strict regulations. 


Refrigeration monitoring is not only a regulatory requirement but a crucial part of F&B operations with real consequences.
Those who have experienced a loss of inventory due to a broken refrigerator, or worse, sold food that was compromised unknowingly, causing food poisoning, can attest to how painful such an experience can be. While the loss of inventory and time (to repair the refrigerators) is temporary, negative publicity and the permanent loss of customers can affect businesses in the long run or even cause them to shut down.

Traditionally, retail stores have refrigerated display cases to keep food such as dairy products, fish, meat or drinks at specific cooling temperatures. The use of these display cases requires multiple daily visits to the fridges (minimum twice a day) to guarantee that the temperature conditions are well maintained. Temperature data are collected and reported manually in Excel sheets, and these data logs are kept in store for at least 12 months in accordance with HACCP standards.

This labour-intensive procedure is not only cumbersome and inefficient but also subjected to human errors. On top of that, they are not performed or accessible during store closing hours.